Terms of service

Effective Date: October 3, 2026

Welcome to Zenvy Apparel LLC. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these terms. If you do not agree with any part of these terms, please do not use our website or place an order.

1. About Zenvy Apparel

Zenvy Apparel LLC is a women's fashion and apparel retailer based in Albuquerque, New Mexico.

Zenvy Apparel LLC
1209 Mountain Road PL NE STE R
Albuquerque, NM 87110
United States

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

You agree not to:

Use the website for fraudulent or unlawful purposes.
Attempt to gain unauthorized access to our website or systems.
Interfere with the security or operation of the website.
Copy, reproduce, distribute, or misuse our website content without permission.
Submit false, misleading, or fraudulent information when placing an order.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, sizing information, and other product details are accurate. However, colors may appear differently depending on your device or screen.

Product availability may change without notice. We reserve the right to correct errors, update product information, or discontinue products at any time.

4. Pricing and Payment

All product prices are displayed on our website and are subject to change without notice.

Applicable taxes, shipping charges, discounts, and other fees will be displayed during the checkout process where applicable.

By submitting an order, you authorize us or our payment processor to charge the selected payment method for the total amount shown at checkout.

5. Order Acceptance

Placing an order through our website does not guarantee that the order will be accepted. We reserve the right to refuse, cancel, or limit an order for reasons including product availability, pricing errors, suspected fraud, payment issues, or other legitimate business reasons.

If we cancel an order after payment has been received, we will issue a refund for the amount charged for the canceled order.

6. Shipping

Orders under $50 are subject to a $4.99 standard shipping fee. Orders of $50 or more qualify for free standard shipping.

Orders are generally processed within 1–3 business days. Standard delivery generally takes approximately 3–7 business days after processing.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

7. Returns and Refunds

Returns are subject to our Refund & Return Policy. Please review that policy before making a purchase.

Eligible returns generally must be requested within 30 days of receiving the order and must meet the applicable return conditions.

Certain products, including intimate apparel and items marked as final sale, may not be eligible for return.

8. Intellectual Property

Unless otherwise stated, all content appearing on the Zenvy Apparel website, including text, graphics, logos, images, product descriptions, designs, icons, and other materials, is owned by or licensed to Zenvy Apparel LLC.

You may not reproduce, modify, distribute, sell, or commercially exploit our website content without our prior written permission.

9. Third-Party Services

Our website may use third-party services such as payment processors, shipping carriers, analytics providers, and other service providers. Your use of those services may also be subject to the terms and policies of the respective third parties.

10. Website Availability

We strive to keep our website available and operating properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Zenvy Apparel LLC will not be responsible for indirect, incidental, special, consequential, or similar damages arising from your use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Zenvy Apparel LLC and its affiliates, employees, representatives, and service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or misuse of our website.

13. Changes to These Terms

We may update these Terms of Service from time to time. Any updated version will be posted on this page with a revised effective date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

14. Governing Law

These Terms of Service are governed by applicable laws of the State of New Mexico and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.